Reolink Camera Not Recording to SD Card

If your Reolink camera is not recording to the SD card, it could be due to configuration settings or hardware issues. This guide will help you troubleshoot common problems and provide solutions to ensure your camera records video to the SD card as expected.

Applies to: All Reolink cameras with SD card

Symptoms for Reolink Camera Stopped Recording

• There is available space on the SD card, but recent playback shows no recordings.
• The SD card is full, and no new recordings are generated or old recordings are not being overwritten.
• Motion detection recording is stopped, and the App/Client playback page for recent dates displays no alarm recordings.
• Continuous recording by the camera has been halted.
• Some days have recordings in the App/Client playback page, while others do not.

Troubleshooting for Reolink Camera Not Recording

• Proper SD card: Please make sure the SD card/SIM card meets the requirements. Here is a link to help you confirm it How to Choose microSD Card for Reolink Device
• Recognized SD card: Please check if the SD card is properly recognized by the camera. Refer to the following link to check if the SD card listed there with the correct capacity How to Check/Format the microSD Card in Reolink Cameras
• Check the correct recording schedule:
  • Please ensure that the recording schedule is set correctly for 24/7 recording. How to Set up Record Schedule for Reolink Cameras
  • If only the alarm recording schedule is set, it suggests setting the recording schedule to Timer and see if it works.
    (Note: Battery-free cameras without smart detection do not have a recording schedule setting.)

  If you have tried all the above solutions and are still the same, please contact the Reolink Support team.